Privacy Policy
Effective Date: 11 November 2025
Contact Email: enquiries@tillyandcooper.co.uk
Tilly & Cooper Corporate Accountants (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect:
- Personal details such as name, address, email, phone number, and date of birth
- Financial, tax, and business information supplied by you
- Identification documents for compliance purposes
- Communications exchanged with us
- Website usage and technical data
How We Use Your Information
Your data is used to:
- Provide accountancy, tax, payroll, and advisory services
- Comply with HMRC, Companies House, and legal obligations
- Communicate regarding services and deadlines
- Maintain internal records and compliance logs
We do not sell, rent, or trade personal data.
Client Responsibility for Information
Clients must provide accurate, complete, and timely information when requested.
Where information or documents requested by us are not provided within 7 days of our written request (email or portal), any resulting delay, penalty, interest, rejection, or compliance issue will be the sole responsibility of the client.
We accept no liability for consequences arising from delayed, incomplete, or inaccurate information supplied by clients.
Data Sharing
We may share data with:
- HMRC, Companies House, or other authorities where legally required
- Software providers and professional service partners
- Regulatory bodies if required by law
Data Retention
Data is retained only for as long as required by law or professional regulations, after which it is securely deleted.
Your Rights
You have rights under UK GDPR, including access, correction, restriction, and complaint to the ICO.
How We Use Your Information
Your data is used to:
- Provide accountancy, tax, payroll, and advisory services
- Comply with HMRC, Companies House, and legal obligations
- Communicate regarding services and deadlines
- Maintain internal records and compliance logs
We do not sell, rent, or trade personal data.
Client Responsibility for Information
Clients must provide accurate, complete, and timely information when requested.
Where information or documents requested by us are not provided within 7 days of our written request (email or portal), any resulting delay, penalty, interest, rejection, or compliance issue will be the sole responsibility of the client.
We accept no liability for consequences arising from delayed, incomplete, or inaccurate information supplied by clients.
Data Sharing
We may share data with:
- HMRC, Companies House, or other authorities where legally required
- Software providers and professional service partners
- Regulatory bodies if required by law
Data Retention
Data is retained only for as long as required by law or professional regulations, after which it is securely deleted.
Your Rights
You have rights under UK GDPR, including access, correction, restriction, and complaint to the ICO.